How to read pst files?
Q. I imported an Outlook pst file. It worked but contained only the headers
not the real message. What am I doing wrong?
MailNavigator can read pst files, but it uses
MS Outlook for this. The pst
format (MS Outlook mailboxes) is protected by Microsoft.
MailNavigator can access *.pst
files only indirectly, through the mechanism of Outlook OLE. In effect, a search
of messages in MS Outlook folders is achieved
by Outlook's own resources.
To access a pst file, this file must be directly
accessible from MS Outlook as a mail folder,
and not only for opening as an external file.
In this case, MailNavigator will find the list of MS Outlook
folders and the necessary folder can be loaded or used for a message search.
To access pst files from a previous version
of MS Outlook, do the following, step by step:
Open the application MS Outlook.
Select the menu command: File | Import and Export...
Select: Import from other program or file.
In the next dialogue box, select: file of personal folders (.pst).
Now you need to indicate the complete path for your old *.pst. message file.
Next, indicate the folder into which you want to import the messages.
If you have several *.pst files, repeat this procedure for each of them.
Once MS Outlook has imported your old messages,
these messages also become accessible for reading and searching in
MailNavigator.
When you have successfully imported the pst file
into MS Outlook, select the "Mail of MS Outlook"
folder in MailNavigator on the
Information Retrieval page.
In the list of mail boxes opened on the right, select the mailbox into which
you imported the messages from MS Outlook.
Double click on this mailbox to load it. Or mark it for a further search of its messages.
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